Customer Support Administrator

JR United Kingdom; York; Hybrid; GBP 25,000 - 32,000; Full time

Job summary

A growing organization is seeking a Customer Support Administrator for a 12-month hybrid role, involving customer support via email and administration tasks. This position offers a chance to work both in the office and from home, while supporting the sales team and managing documentation.

Qualifications

• Experience using MS Office packages, especially Excel.
• Ability to prioritize workload effectively.

Responsibilities

• Supporting customers via email during the removal process.
• Administering contract paperwork.
• Supporting sales team and attending customer meetings.
• Removing data from customer accounts.
• Managing a designated mailbox.

Skills

MS Office

Workload prioritization

Job description

We are supporting a growing organisation in recruiting for a Customer Support Administrator. This role is initially for 12 months with the possibility of becoming permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous experience using MS Office packages, especially Excel, with the ability to identify duplicate values
• Ability to prioritise workload effectively