Customer Support Administrator

JR United Kingdom; Fareham; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading company in the UK is seeking an Administrative Support professional to assist a team of Customer Account Representatives. The role involves day-to-day administration, order entry, and supporting various departmental teams. Ideal candidates will have a strong background in administration, proficiency in MS Office, and experience with sales orders. This position offers an opportunity to contribute to a dynamic team in a supportive environment.

Qualifications

• Prior administration background is essential.
• Experience with sales and purchase orders is required.
• Proficiency in MS Office and familiarity with SAP is desirable.

Responsibilities

• Assist Customer Account Reps with day-to-day administration.
• Organize and prioritize workload, emails, and meetings.
• Raise repair and spare quotes as needed.

Skills

Administration

Sales Order Handling

Proficiency in MS Office

Collating Bids

SAP Systems

Job description

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Job Responsibilities:

1. Assist a team of Customer Account Reps with their day-to-day administration.
2. Support other departmental teams as required.
3. Order entry onto MAX.
4. Scan documents and file appropriately.
5. Raise repair and spare quotes as needed.
6. Communicate current workload to your manager daily.
7. Organize and prioritize workload, emails, and meetings efficiently.
8. Provide general support to the team as requested.
9. Proven experience and understanding of working with SAP systems.

Skills/Requirements:

• Prior administration background.
• Handling of sales orders and purchase orders.
• Ability to collate bids to aid further business.
• Proficiency in MS Office.
• Experience with SAP is desirable but not essential.