Client Support Administrator -Guildford -£26-29k

Office Angels; Guildford; On-site; GBP 26,000 - 29,000; Full time

Job summary

A successful financial services firm in Guildford seeks a detail-driven Client Support Administrator. This role involves providing exceptional client care, managing data, and supporting the client services team. If you thrive in a fast-paced environment, apply now!

Benefits

31 Holidays

Medical Insurance

Life Insurance

Sick Pay

Pension Scheme

Qualifications

• Experience in financial services is desirable.

Responsibilities

• Providing comprehensive administrative support to the team.
• Delivering outstanding customer service over the phone.
• Onboarding clients and conducting AML checks.

Skills

Attention to Detail

Organisational Skills

Interpersonal Skills

Customer Service

Problem-Solving

Job description

Client Support Administrator

Location: Guildford - Central

Salary: £26,000 - £29,000 per annum (based on experience)

Hours: Monday -Friday (9am -5pm) -Office based

Benefits: 31 holidays (including BH), Medical and Life insurance, Sick Pay, Pension scheme.

Interview ASAP!

Are you a detail-driven administrator with a passion for delivering top-notch client service? Do you thrive in a fast-paced, professional environment? If so, we have the perfect opportunity for you!

Join a successful financial services firm in the heart of Guildford as a Client Support Administrator. You will be the backbone of the client services team, ensuring smooth operations and exceptional client care.

Responsibilities:

• Providing comprehensive administrative support to the team.


• Delivering outstanding customer service over the phone.


• Onboarding clients and conducting AML checks.


• Maintaining accurate client data across platforms.


• Managing incoming/outgoing post and correspondence.


• Reviewing clients' HMRC online accounts.


• Updating client trackers and preparing standard HMRC letters.


• Uploading tax returns to client portals.


• Preparing engagement letters and managing document workflows.


• Supporting Managers, Senior Managers, and Partners with ad hoc tasks.

Requirements

• Strong attention to detail and organisational skills.


• Excellent interpersonal and customer service abilities.


• A proactive approach to problem-solving and teamwork.


• Experience or prior experience working in financial services (desirable)

If you would be interested in learning more about this exciting role then APPLY NOW! Or email your cv to [e-mail]

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.