Client Support Administrator -Guildford -£26-29k

TN United Kingdom; Guildford; On-site; GBP 26,000 - 29,000; Full time

Job summary

A successful financial services firm in Guildford is seeking a Client Support Administrator to provide administrative support and ensure excellent client care. The role involves managing correspondence, onboarding clients, and supporting the client services team. This is an office-based position with a Monday to Friday schedule.

Benefits

31 holidays (including BH)

Medical and Life insurance

Sick Pay

Pension scheme

Qualifications

• Experience in financial services is desirable.

Responsibilities

• Providing administrative support to the client services team.
• Delivering customer service over the phone.
• Onboarding clients and conducting AML checks.

Skills

Attention to detail

Organizational skills

Interpersonal skills

Customer service skills

Problem-solving

Teamwork

Job description

Client Support Administrator

Location:

Guildford, United Kingdom

Salary:

£26,000 - £29,000 per annum (based on experience)

Hours:

Monday - Friday (9am - 5pm) - Office based

Benefits:

• 31 holidays (including BH)
• Medical and Life insurance
• Sick Pay
• Pension scheme

Job Description:

Join a successful financial services firm in Guildford as a Client Support Administrator. You will support the client services team by providing administrative support and ensuring excellent client care.

Responsibilities:

• Providing administrative support
• Delivering customer service over the phone
• Onboarding clients and conducting AML checks
• Managing post and correspondence
• Reviewing clients' HMRC accounts
• Updating client trackers and preparing HMRC letters
• Uploading tax returns to portals
• Preparing engagement letters and managing documents
• Supporting managers and partners with tasks

Requirements:

• Attention to detail and organizational skills
• Interpersonal and customer service skills
• Proactive problem-solving and teamwork
• Experience in financial services (desirable)

Interested? APPLY NOW or email your CV to us. Office Angels is an equal opportunities employer committed to diversity and inclusion. We support reasonable adjustments for applicants.