Customer Support Administrator

Honeycomb; Enniskillen; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Job summary

Honeycomb is delighted to be working with our client to recruit a Customer Support Administrator on a full-time, on-site basis in Enniskillen.

You will handle customer queries by phone and email, provide product knowledge, and build strong relationships with customers and internal teams. You’ll also process orders, prepare dispatch, and manage invoicing. The salary is £27,000, with a Monday–Friday week and clear opportunities for long-term development within a tight-knit team.

Qualifications

• Previous experience in an administrative role.
• Knowledge of the healthcare sector would be advantageous.
• Keen desire to learn.
• Excellent time management with ability to meet deadlines.
• Personable and able to build long-term relationships.

Responsibilities

• Dealing with customer queries over both phone and email.
• Providing insight and knowledge to customers regarding products and services.
• Building strong relationships with customers and internal departments.
• Processing orders, preparing orders for dispatch, alongside invoicing.

Skills

Customer service

Time management

Communication

Relationship building

Job description

Honeycomb is delighted to be working alongside our client, an excellent business to recruit a Customer Support Administrator on a full-time basis. Our client is experiencing continual demand within the industry making it an excellent time to join a well-established team. This is a varied role and presents great opportunities for someone wanting to pursue a long-term career.

The Role

• Dealing with customer queries over both phone and email.
• Providing insight and knowledge to customers regarding the products and services.
• Building strong relationships with both customers and internal departments.
• Processing orders, preparing orders for dispatch, alongside invoicing.

The Person

• Previous experience working within an administrative role, knowledge of the healthcare sector would be advantageous for this role.
• You will have a keen desire to learn.
• You must have excellent time management skills with the ability to work towards deadlines.
• Personable and able to build long term relationships.

The package for this role includes a salary £27,000, this role presents with a working week of Monday- Friday. Based on site in Enniskillen, this role presents the opportunity to work within a tight knit team with excellent opportunities for long term development.

• An excellent benefits package which can be discussed upon conversation with Honeycomb.

Honeycomb is committed to providing equality of opportunity to all.