Customer Support Admin (Immediate Start) Tlnt1_Ni

Honeycomb Jobs Limited; Belfast City District; On-site; GBP 15,000 - 21,000; Full time

Job summary

Honeycomb is seeking a Customer Support Administrator for an immediate start in Belfast. The role involves assisting the domestic team, responding to customer queries, and coordinating with internal teams to resolve issues and complaints.

The ideal candidate will be IT literate with Excel and CRM experience, strong communication skills, and a disciplined, data-driven approach to daily tasks in a busy environment.

Qualifications

• Strong customer service background with experience handling inquiries.
• Excellent written and verbal communication skills.
• Precise attention to detail and comfort working with data.
• Ability to prioritise tasks in a dynamic environment.

Responsibilities

• Providing exceptional customer service and resolution of incoming enquiries
• Answer incoming calls in a professional manner, providing a high level of customer service
• General administrative tasks such as scanning, printing and filing accurately

Skills

Customer service experience

Communication skills

Attention to detail

Data handling

Prioritisation

Tools

Excel

CRM

Job description

Customer Support Administrator (Immediate Start)

Honeycomb is delighted to be working with our client a leading business service provider based in Belfast on a temporary basis.

This is a unique opportunity to provide essential support to a fantastic team. As a customer service administrator, you will provide support to the domestic team, respond to customer queries and co-ordinate with internal teams to effectively resolve issues or complaints.

Key responsibilities

• Providing exceptional customer service and resolution of incoming enquiries
• Answer incoming calls in a professional manner, providing a high level of customer service
• General administrative tasks such as scanning, printing and filing accurately

The Ideal Candidate

• IT literate ability to adapt to CRM and proven experience with Excel
• Excellent written and verbal communication skills
• Precise attention to detail and ability to work confidently with data
• Possess the ability to prioritise tasks in a dynamic environment
• A strong background in a customer service role
• Administrative background

What Is On Offer?

• 3 month temporary role
• Full time hours
• Hourly rate of £13
• Opportunity to gain hands on experience in an excellent working environment

Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.

Skills: administration customer service

TLNT1_NI