Customer Support & Admin Specialist (Immediate Start)

Honeycomb Jobs Limited; Belfast City District; On-site; GBP 15,000 - 21,000; Full time

Job summary

Honeycomb is seeking a Customer Support Administrator for an immediate start in Belfast. The role involves assisting the domestic team, responding to customer queries, and coordinating with internal teams to resolve issues and complaints.

The ideal candidate will be IT literate with Excel and CRM experience, strong communication skills, and a disciplined, data-driven approach to daily tasks in a busy environment.

Qualifications

• Strong customer service background with experience handling inquiries.
• Excellent written and verbal communication skills.
• Precise attention to detail and comfort working with data.
• Ability to prioritise tasks in a dynamic environment.

Responsibilities

• Providing exceptional customer service and resolution of incoming enquiries
• Answer incoming calls in a professional manner, providing a high level of customer service
• General administrative tasks such as scanning, printing and filing accurately

Skills

Customer service experience

Communication skills

Attention to detail

Data handling

Prioritisation

Tools

Excel

CRM

Job description

Honeycomb is seeking a Customer Support Administrator for an immediate start in Belfast. The role involves assisting the domestic team, responding to customer queries, and coordinating with internal teams to resolve issues and complaints.

The ideal candidate will be IT literate with Excel and CRM experience, strong communication skills, and a disciplined, data-driven approach to daily tasks in a busy environment.