Customer Success Manager - Adoption & Growth (Benelux)

Barracuda Networks Inc.; Reading; On-site; GBP 50,000 - 75,000; Full time

Benefits offered by this job

Equity options (non-qualifying)

Health benefits

Retirement plan with employer match

Career-growth opportunities

Flexible time off & paid time off

Volunteer opportunities

Job summary

Barracuda Networks is seeking a Customer Success Manager to drive post-sales relationships, adoption, and expansion across client accounts in the UK. You will partner with account teams to align customer strategies with Barracuda products and services, while coordinating delivery across engineering and professional services.

The role covers Benelux with a preference for Dutch speakers. It offers equity options, health benefits, a retirement plan, and clear career-growth opportunities in a

Qualifications

• 5+ years in sales operations, account management, customer success or equivalent.
• Bachelor's or master's degree in Sales, Business Administration or equivalent.
• Proven success managing and expanding SaaS or subscription-based revenue across existing accounts.
• Hands-on experience with CS tools (e.g., Gainsight) and CRM platforms.
• Excellent communication, presentation and organizational skills.

Responsibilities

• Owns post-sales relationships and drives product adoption.
• Identifies upsell/cross-sell opportunities.
• Develops success plans aligned with customer strategies.
• Collaborates with sales teams to ensure renewals and expansion.
• Coordinates delivery across engineering and professional services.

Skills

Sales ops

Account management

Customer success

SaaS revenue growth

Communication

Education

Bachelor's/Master's in Sales or Business Admin

Tools

Gainsight

CRM platforms

Job description

Barracuda Networks is seeking a Customer Success Manager to drive post-sales relationships, adoption, and expansion across client accounts in the UK. You will partner with account teams to align customer strategies with Barracuda products and services, while coordinating delivery across engineering and professional services.

The role covers Benelux with a preference for Dutch speakers. It offers equity options, health benefits, a retirement plan, and clear career-growth opportunities in a