Customer Success Manager

Pareto; Northampton; On-site; GBP 24,000 - 35,000; Full time

Job summary

Ein innovatives Unternehmen im Bereich der Lieferkettenlösungen sucht einen engagierten Customer Success Manager. In dieser spannenden Rolle werden Sie die Beziehungen zu bestehenden Kunden pflegen und deren Interessen vertreten. Sie arbeiten eng mit verschiedenen Teams zusammen, um Umsatz- und Profitziele zu erreichen und strategische Pläne zu entwickeln. Mit einem wettbewerbsfähigen Gehalt, hervorragenden Entwicklungsmöglichkeiten und einem unterstützenden Teamumfeld bietet diese Position eine großartige Gelegenheit, Ihre Karriere im Kundenmanagement zu starten. Wenn Sie eine Leidenschaft für Kundenservice und Erfolg haben, könnte dies die perfekte Rolle für Sie sein.

Benefits

Mobiles Gerät

Laptop

Regelmäßige soziale Veranstaltungen

Lern- und Entwicklungsmöglichkeiten

Attraktive Büros

Qualifications

• Idealerweise einen Abschluss, aber nicht zwingend erforderlich.
• Ausgezeichnete Kommunikations- und zwischenmenschliche Fähigkeiten.

Responsibilities

• Erreichen der zugewiesenen Umsatz- und Gewinnmargen.
• Entwicklung von Account-Plänen und Strategien für bestehende Kunden.

Skills

Kommunikationsfähigkeiten

Interpersonelle Fähigkeiten

Selbstmotivation

Kommerzielle Fähigkeiten

Education

Abschluss (idealerweise)

Tools

Microsoft Office Suite

Job description

Customer Success Manager

Our client's broad range of best-in-class supply chain solutions goes beyond software. Their comprehensive offering makes them the leading supplier of fully integrated digitised processes and automation solutions, within financial/fintech markets. They're now looking for ambitious, customer-led candidates, with commercial acumen and excellent communication skills, to continue to further relationships and build revenue with existing clients.

Customer Success Manager, Entry Level Package:

• A competitive basic salary of £24,500
• Mobile and laptop
• Excellent progression, learning and development potential
• Regular socials in a welcoming, inclusive environment
• Lucrative bonus and incentive schemes
• Fantastic offices in an attractive, central location

Customer Success Manager, Entry Level Role:

• Deliver on your assigned revenue and profit margin targets
• Devise account plans and strategy development for a defined group of existing customers
• Work collaboratively with the wider Account Business and New Business teams
• Manage relationships with customers, representing their interests and actively listening to determine just how the company can help them and cross sell their services
• Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the company's competitors and your customers

Customer Success Manager, Entry Level Requirements:

• Ideally, educated to degree level - but this is not essential
• Possess exceptional communication and interpersonal skills - you must really enjoy engaging with others on a regular basis
• Proficient in the Microsoft Office Suite
• Self-motivated, with a strong desire to succeed

Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

If you require this job specification or to apply in an alternate format, please visit the Pareto website.