Customer Success Manager

TD SYNNEX UK&I; Basingstoke; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

TD SYNNEX UK&I is seeking a full-time Customer Success Manager for their Basingstoke office. In this hybrid role, you will enhance customer relationships, drive satisfaction and retention, and identify growth opportunities within accounts. The ideal candidate will possess strong analytical skills and a bachelor's degree in a relevant field.

Qualifications

• Experience in the IT industry is a plus.

Responsibilities

• Manage customer relationships and ensure satisfaction.
• Identify opportunities for account growth and provide excellent service.
• Leverage analytical skills to address customer needs.

Skills

Customer Satisfaction

Analytical Skills

Relationship Building

Customer Service

Communication Skills

Interpersonal Skills

Teamwork

Independent Work

Education

Bachelor’s degree in Business, Marketing, or a related field

Job description

Direct message the job poster from TD SYNNEX UK&I

Company Description

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. With 22,000 of the IT industry’s best and brightest, we bring compelling technology products, services, and solutions to the world. Our innovative approach helps customers maximize the value of IT investments, demonstrate business outcomes, and unlock growth opportunities. We are committed to being a diverse, inclusive employer of choice and a good corporate citizen who cares about our partners, co-workers, investors, and the world around us.

Role Description

This is a full-time hybrid role for a Customer Success Manager based in Basingstoke. The role involves managing customer relationships, ensuring customer satisfaction and retention, and identifying opportunities for account growth. The Customer Success Manager will also be responsible for providing excellent customer service, building strong relationships, and employing analytical skills to anticipate and address customer needs. Some work from home is acceptable in this role.

Qualifications

• Customer Satisfaction and Customer Retention skills



• Strong Analytical Skills for problem-solving and decision-making



• Experience in Relationship Building and Customer Service



• Excellent communication and interpersonal skills



• Ability to work independently and in a team



• Experience in the IT industry is a plus



• Bachelor’s degree in Business, Marketing, or a related field

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at TD SYNNEX UK&I by 2x

Sign in to set job alerts for “Customer Success Manager” roles.

Lower Eashing, England, United Kingdom 4 days ago

Reading, England, United Kingdom 3 days ago

Customer Success Manager - Front of House Hospitality

Little London, England, United Kingdom 1 week ago

Reading, England, United Kingdom 2 weeks ago

Customer Success Manager – Aftermarket Service Manager

Bracknell, England, United Kingdom 5 days ago

Camberley, England, United Kingdom 2 weeks ago

Petersfield, England, United Kingdom 21 hours ago

Customer Success Manager-Promotional Office

Farnborough, England, United Kingdom 3 weeks ago

Customer Success Manager - Microsoft Scale

Bracknell, England, United Kingdom 3 days ago

Customer Success Account Manager - Nordics

Reading, England, United Kingdom 3 days ago

Customer Relationship Manager - Cyber Security

Reading, England, United Kingdom 2 weeks ago

Bracknell, England, United Kingdom 5 days ago

Reading, England, United Kingdom 6 days ago

Outbound Sales & Support Executive

Chandler's Ford, England, United Kingdom 3 weeks ago

Marketing Communications & Lead‑Generation Manager

Theale, England, United Kingdom 2 weeks ago

Wokingham, England, United Kingdom 1 day ago

Events Manager - Global Channel Marketing

Farnborough, England, United Kingdom 1 week ago

Technical Account Manager (analyst level)

Reading, England, United Kingdom 1 week ago

Sleaford, England, United Kingdom 1 week ago

Business Development Manager / Account Manager

Reading, England, United Kingdom 2 weeks ago

Meetingstore.co.uk Outbound Sales Executive

Reading, England, United Kingdom 5 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.