Customer Services *TEMP

Office Angels; Kingston upon Thames; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Office Angels requires a highly organised Customer Service/Sales Admin professional for a 6-month fixed-term contract in Kingston. The role offers hybrid work (3 days in the office, 2 days from home) and supports Product Managers and Sales teams with vital administrative duties.

Ideal candidates will have strong IT and MS Office skills, excellent time management, and the ability to handle multiple tasks with accuracy in a busy environment. A proactive, team-friendly attitude is essential.

Qualifications

• Previous administration experience in a professional office environment.
• Strong IT skills with experience using Microsoft Office applications.
• Excellent organisational and time management skills.
• Ability to prioritise workload and meet deadlines.
• High levels of accuracy and attention to detail.
• Strong communication and customer service skills.
• Proactive and positive approach to work.
• Ability to work independently and as part of a team.
• Confidence in managing multiple tasks in a busy environment.
• Flexible and adaptable attitude.

Responsibilities

• Accurately input and maintain sales and product data within internal systems.
• Monitor stock information and assist with resolution of related queries.
• Gather and update pricing information as required.
• Develop and maintain relationships with customers, suppliers, depots and internal stakeholders.
• Create, organise and maintain electronic and paper-based records.
• Prepare, compile and distribute routine correspondence and documentation.
• Process and manage invoices, ensuring paperwork is accurate and timely.
• Investigate and follow up on invoice discrepancies and related queries.
• Provide general administrative support to wider commercial and trading teams.
• Assist with maintaining efficient administrative processes and suggest improvements.

Tools

Microsoft Office

Job description

Customer Service/Sales Admin - Immediate Start!

6-Month Fixed-Term Contract

Location: Kingston

Contract: 6 Month temping contract - possibility of extension

Hours: Full Time - Hybrid (3 days in the office, 2 days WFH)

This role provides vital administrative support to Product Managers and Sales teams, helping to ensure the smooth flow of information, documentation and processes that underpin daily commercial operations. The position would suit a highly organised individual who enjoys working in a dynamic environment, can manage multiple priorities, and takes pride in delivering accurate and timely work.

Key Responsibilities:

• Accurately input and maintain sales and product data within internal systems.
• Monitor stock information and assist with the resolution of related queries.
• Gather and update pricing information as required.
• Develop and maintain effective working relationships with customers, suppliers, depots and internal stakeholders.
• Create, organise and maintain electronic and paper-based records.
• Prepare, compile and distribute routine correspondence and documentation.
• Process and manage invoices, ensuring all paperwork is accurate and submitted in a timely manner.
• Investigate and follow up on invoice discrepancies and related queries.
• Provide general administrative support to the wider commercial and trading teams.
• Assist with maintaining efficient administrative processes and suggest improvements where appropriate.

Key Requirements:

• Previous administration experience within a professional office environment.
• Strong IT skills with experience using Microsoft Office applications.
• Excellent organisational and time management skills.
• Ability to prioritise workload and meet deadlines.
• High levels of accuracy and attention to detail.
• Strong communication and customer service skills.
• A proactive and positive approach to work.
• Ability to work effectively both independently and as part of a team.
• Confidence in managing multiple tasks within a busy environment.
• A flexible and adaptable attitude.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.