Customer Services Executive

TN United Kingdom; High Wycombe; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Customer Services Executive to provide outstanding support in a fast-paced environment. This role involves building strong client relationships, processing orders, and resolving inquiries with professionalism and care. Join a dynamic team that values communication and collaboration, and offers comprehensive benefits including virtual GP services, generous annual leave, and career development opportunities. If you thrive in a team-oriented atmosphere and are passionate about delivering excellent customer service, this is the perfect opportunity for you.

Benefits

24/7 Virtual GP & Subsidised healthcare

Company closure over Christmas

Career development opportunities

CSR initiatives supporting charities

Summer and Christmas social events

Enhanced Maternity and Paternity pay

Long Service Awards

Group Life Insurance

On-site Parking

Cycle to Work scheme

Qualifications

• Customer-focused individual with strong communication and negotiation skills.
• Experience with CRM systems and adaptability to new technology.

Responsibilities

• Build and maintain strong relationships with clients.
• Ensure timely and accurate processing of customer orders.
• Resolve customer inquiries and issues efficiently.

Skills

Customer Service

Communication Skills

Problem Solving

CRM Systems

Negotiation Skills

Job description

Social network you want to login/join with:

Customer Services Executive, High Wycombe

Client:

Origin Frames Ltd

Location:

High Wycombe, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

53cac4229882

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

As a Customer Services Executive, you'll be at the heart of our mission to provide outstanding support to our clients in a fast-paced environment. Your responsibilities include solving problems, processing orders, educating customers, and collaborating with teams to ensure seamless and positive interactions.

Key responsibilities of a Customer Services Executive:

• Build and maintain strong relationships with clients, ensuring their needs are met with professionalism and care.
• Order Processing - Ensure timely and accurate processing of customer orders.
• Provide excellent customer service: communicate clearly and effectively with customers, colleagues, and other departments.
• Resolve customer inquiries, issues, and concerns efficiently.
• Assist with order placements, tracking, and modifications.
• Collect feedback to improve customer experience.
• Support ad-hoc projects, including training, events, and showroom planning.

Who we're looking for:

• A customer-focused individual who takes pride in delivering excellence.
• A strong communicator with negotiation skills.
• A problem-solver who can think quickly.
• A fast learner who thrives in a team-oriented environment.
• Experience with CRM systems and adaptability to new technology.

Why join Origin Global?

Join a dynamic and collaborative team that embraces change. We organize regular communication initiatives and social events to keep our teams connected and motivated. We offer fair rewards and comprehensive benefits, including:

• 24/7 Virtual GP & Subsidised healthcare
• Company closure over Christmas with 24 days of annual leave
• Career development opportunities with training funding & apprenticeships
• CSR initiatives supporting charities and the local community
• Summer and Christmas social events
• Enhanced Maternity and Paternity pay
• Long Service Awards
• Group Life Insurance
• On-site Parking
• Cycle to Work scheme
• Access to Wycombe Wanderers Corporate Box