Customer Services Executive

IWG plc; Chester; On-site; GBP 26,000 - 28,000; Full time

Job summary

An established industry player is seeking a Customer Services Executive to join their dynamic team. This role is pivotal in delivering exceptional customer service and ensuring a welcoming atmosphere for clients and guests. With a focus on personal development and career growth, you'll enjoy a fun and rewarding work environment with generous incentives. The company is committed to sustainability and offers a range of flexible benefits to support employee wellbeing. If you have a positive attitude and a passion for helping others, this opportunity is perfect for you.

Benefits

Flexible workplace benefits

Generous quarterly incentives

Award-winning training programs

Promotion prospects

Qualifications

• Strong communication skills and a love for interacting with people.
• Ability to learn new skills and apply them confidently.

Responsibilities

• Provide a warm and friendly welcome to customers and guests.
• Manage on-site tasks to ensure a smooth workspace operation.
• Help customers and colleagues have a great day at work.

Skills

Communication Skills

Interpersonal Skills

Positive Attitude

Learning Ability

Job description

Customer Services Executive

(Total Compensation including bonus, commission & benefits: £26,000 to £28,000)

This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:

• Give our customers and their guests a warm and friendly welcome, every day.
• Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
• Above all, help your customers and colleagues have a great day at work.

What we can do for you

• A fun, challenging and rewarding career.
• Award-winning induction training and excellent ongoing learning and development.
• Fantastic promotion prospects.
• Generous, achievable quarterly/commission incentives and sociable hours.
• Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.

About you

• Great communication skills and a love of interacting with people.
• A positive, outgoing and can-do attitude.
• The ability to take direction, learn new skills and apply them with confidence.
• The motivation to be your best every day – and the determination to be even better tomorrow.

About IWG

With 3,500 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.

We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.

So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.