Customer Services Clerk

A&S Recruitment; Felixstowe; On-site; GBP 21,000 - 30,000; Full time

Job summary

A leading freight provider in Felixstowe is seeking a proactive Customer Services Coordinator to join their busy operations. You will act as the key point of contact for clients and help ensure the smooth movement of containerised freight.

The role demands prior customer service experience and the ability to work in a fast-paced environment. Industry knowledge is advantageous and you will be working on a busy, client-facing desk.

Qualifications

• Previous customer service experience required.
• Industry experience is a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Act as the key point of contact for clients.
• Ensure the smooth movement of containerised freight in the Felixstowe operation.

Skills

Customer service experience

Industry experience

Fast-paced environment

Job description

Our client, a leading freight provider, is seeking a proactive Customer Services Coordinator to join their busy Felixstowe operation. This is a fast-paced, customer-focused role, acting as the key point of contact for clients and ensuring the smooth movement of containerised freight.

• Previous customer service experience a must
• Industry experience an advantage
• Must be able to work in a fast paced environment