Customer Services Assistant - 486318

Argyll Community Housing Association; Helensburgh; On-site; GBP 25,000 - 26,000; Full time

Job summary

Argyll Community Housing Association is seeking a Customer Services Assistant for the Lomond Area Team in Helensburgh. The role is full time (35 hours per week) from Monday to Friday, 9am to 5pm, based at Lamont House, Helensburgh.

Salary ranges from £24,658 to £25,867 per year and is permanent. The successful candidate will handle day-to-day customer enquiries about the Association’s services, with regular contact with customers, staff and contractors, requiring strong organisational,

Qualifications

• A minimum of 3 Standard grades or equivalent.
• Competent in the use of Microsoft Office packages.
• Excellent customer service is essential.

Responsibilities

• Deal with day-to-day customer enquiries relating to the Association's services.
• Maintain regular contact with customers, staff and contractors.
• Demonstrate organisational, administrative and communication skills.

Skills

Customer service

Administrative skills

Communication skills

Organizational skills

Education

3 Standard grades or equivalent

Tools

Microsoft Office

Job description

Customer Services Assistant - Area Team

Lamont House, Helensburgh

Full Time - 35 hours per week, Monday - Friday, 9am to 5pm

ACHAG10 £24,658 - £25,867

Permanent

The Association is seeking to recruit a highly motivated individual to work in our busy Lomond Area Team, dealing with day to day customer enquiries in relation to the Associations services.

The successful candidate needs to have a minimum of 3 Standard grades or equivalent and to be competent in the use of Microsoft Office packages. The ability to provide excellent customer service is essential.

The post-holder will have regular contact with customers, staff and contractors therefore organisational, administrative and communication skills are key.

ACHA welcomes applications from all sections of the community and is committed to promoting equal opportunities. All posts will be subject to a Disclosure Scotland check.

Closing Date: 12 noon on Friday 18th September

Interviews will be held on Wednesday 30th September