SA/CW/09/25 - Support Assistant (Full-Time, Part-Time, Relief)

Triangle Housing Association Limited; Belfast City District; Hybrid; GBP 24,000 - 25,000; Full time

Benefits offered by this job

33 days annual leave

Enhanced Employer Pension Contribution

Health Cash Plan

Employee Assistance Programme

Weekly overtime payment

Enhanced Family Leave policy

Occupational Sick Pay

Enhanced Personal Development (EPD)

Job summary

Triangle Housing Association Limited is hiring multiple permanent Support Assistant posts across Ballycastle, Carrickfergus, Ballymena and Belfast areas. The role involves delivering personal care and housing support to adults with learning disabilities in community settings, aligned to the organisation's values and service standards.

The package includes a Band 2 Level 1–4 salary (£24,401 - £25,281 per annum), with some part-time opportunities in Carrickfergus Supported Living Scheme.

Qualifications

• Experience in care and support services.
• Ability to support adults with learning disabilities.
• Strong customer service and communication skills.

Responsibilities

• Deliver quality personal care and housing support to individuals with learning disabilities or challenging behaviour.
• Work with service users and staff to promote independent living and tenancy sustainment.
• Deliver services in line with organisational values and customer service standards.

Skills

Personal care

Housing support

Learning disability support

Customer service

Job description

• Greenisland, Carrickfergus, Ballymena, Belfast, Ballycastle

The Organisation

This is an incredible opportunity to work for a customer focused organisation with an excellent reputation of providing housing and support services. Triangle strives to ‘Build Better Lives’ together by building homes and providing accommodation, individualised housing and care support. We promote social inclusion, supporting people to live independently and maintain their tenancies; we also provide support systems to enable adults with a learning disability maintain meaningful employment.

The Role

To work with service users and staff team to deliver quality personal care and housing support services to individuals with a learning disability/challenging behaviour enabling them to lead a full and integrated life in the community in which they live. Care and support must be delivered in accordance with the organisation’s core values, customer service standards and customer service guide.

The Package

• We have a number of permanent Support Assistant posts based in Ballycastle Area, Carrickfergus Area, Ballymena Area& Belfast Area.
• Salary scale is Band 2 Level 1 - 4 (£24,401 - £25,281 per annum)
• Full-Time posts however part-time will be considered in Carrickfergus Supported Living Scheme (24 hours per week)
• Relief (casual) Contracts are also available for all areas

The Organisation

This is an incredible opportunity to work for a customer focused organisation with an excellent reputation of providing housing and support services. Triangle strives to ‘Build Better Lives’ together by building homes and providing accommodation, individualised housing and care support. We promote social inclusion, supporting people to live independently and maintain their tenancies; we also provide support systems to enable adults with a learning disability maintain meaningful employment.

The Role

To work with service users and staff team to deliver quality personal care and housing support services to individuals with a learning disability/challenging behaviour enabling them to lead a full and integrated life in the community in which they live. Care and support must be delivered in accordance with the organisation’s core values, customer service standards and customer service guide.

The Package

• We have a number of permanent Support Assistant posts based in Ballycastle Area, Carrickfergus Area, Ballymena Area& Belfast Area.
• Salary scale is Band 2 Level 1 - 4 (£24,401 - £25,281 per annum)
• Full-Time posts however part-time will be considered in Carrickfergus Supported Living Scheme (24 hours per week)
• Relief (casual) Contracts are also available for all areas

Some of the benefits include:

• 33 days annual leave,increasing with length of service to a maximum of 40 days(Includes public holidays)
• Enhanced Employer Pension Contribution (6% Employer/ 4% Employee)
• Health Cash Plan
• Employee Assistance Programme
• Weekly overtime payment
• Enhanced Family Leave policy
• Occupational Sick Pay
• Enhanced Personal Development (EPD) Programmes - Part Funded

Triangle Housing Association are committed to being an inclusive employer with a diverse workforce. We therefore encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences.

Anticipated Interview date will be 20 & 21 October 2025

Downloads

• Access NI Code of Practice
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• Job Description and Person Specification
• Monitoring Workforce Diversity Procedure
• Pre Employment vetting Procedure
• Privacy Notice