Customer Services Advisor Telecare

Essential Employment; Southampton; On-site; GBP 17,000 - 25,000; Full time

Job summary

Essential Employment is seeking a Telecare customer service advisor for a Southampton-based temporary role. The position is full-time with multi-shift hours, supporting customers with telecare services and information. You will join a responsive team and contribute to high-quality customer care in a dynamic environment.

The role may include pre-employment checks and references as part of the process. Training and support will be provided to ensure service standards are met across shifts.

Qualifications

• Experience in customer service roles.
• Excellent communication and listening skills.

Responsibilities

• Handle telecare customer inquiries by phone and email.
• Provide information on services and troubleshooting.
• Record interactions and follow up as required.

Job description

Telecare customer service advisor needed in Southampton.

This is a temporary role working full time hours on multi shifts

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.