Customer Services Advisor - Flexible Front Desk & Events

LGBT Jobs; Dudley; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Dudley College of Technology is seeking a Customer Services Advisor to join the college’s customer services team. You will work across various college locations, providing friendly, professional assistance to enquirers, users and visitors.

You will be required to work flexibly at college receptions, front of house locations, switchboard and events, with checks for enhanced disclosure and barring service where applicable.

Qualifications

• Experience in customer service is desirable.
• Able to communicate clearly with students, staff and visitors.
• Professional and helpful telephone and reception manner.

Responsibilities

• Provide professional and informative customer service to all enquirers, users and visitors.
• Work flexibly across college receptions, front of house locations, switchboard and events.
• Support a proactive customer services team to ensure a positive college experience.

Skills

Customer service

Job description

Dudley College of Technology is seeking a Customer Services Advisor to join the college’s customer services team. You will work across various college locations, providing friendly, professional assistance to enquirers, users and visitors.

You will be required to work flexibly at college receptions, front of house locations, switchboard and events, with checks for enhanced disclosure and barring service where applicable.