Customer Services Advisor

Office Angels; Towcester; On-site; GBP 24,000 - 32,000; Full time

Job summary

Ein führendes Unternehmen in der Logistik- und Transportbranche sucht einen engagierten Kundenserviceberater, der leidenschaftlich daran interessiert ist, außergewöhnlichen Kundenservice zu bieten. In dieser spannenden Rolle sind Sie der erste Ansprechpartner für Kundenanfragen und spielen eine entscheidende Rolle bei der Verbesserung der Kundenerfahrung. Das Unternehmen bietet ein wettbewerbsfähiges Gehalt, berufliche Entwicklungsmöglichkeiten und eine unterhaltsame, engagierte Arbeitskultur, die Teamarbeit und Innovation wertschätzt. Wenn Sie bereit sind, einen Unterschied zu machen und Teil eines dynamischen Teams zu werden, freuen wir uns auf Ihre Bewerbung!

Benefits

Wettbewerbsfähiges Gehalt und Sozialleistungen

Möglichkeiten zur beruflichen Entwicklung

Engagierte Arbeitsplatzkultur

Anerkennungsprogramme

Qualifications

• Leidenschaft für exzellenten Kundenservice.
• Fähigkeit zur Zusammenarbeit mit internen Teams.

Responsibilities

• Erster Ansprechpartner für Kundenanfragen per Telefon, E-Mail und Chat.
• Aufbau starker Kundenbeziehungen zur Verbesserung der Kundenerfahrung.

Skills

Kundenservice

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Job description

Join Our Team as a Customer Services Advisor!

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, we want you to be part of our enthusiastic team in Towcester!

As a leading player in the Logistics & Transportation sector, we pride ourselves on our commitment to excellence and our ability to put our customers first. We're on the lookout for a Customer Services Advisor who shares our dedication and energy!

What You'll Do:

As our Customer Services Advisor, you will be the first point of contact for our customers, ensuring they receive outstanding service. Your responsibilities will include:

• Responding to customer inquiries via phone, email, and chat.


• Providing accurate information about our services and resolving any issues promptly.


• Building strong relationships with customers to enhance their experience.


• Collaborating with internal teams to improve our service delivery.


• Maintaining records of customer interactions and feedback.

What We Offer:

• Competitive salary and benefits package.


• Opportunities for professional development and career progression.


• A fun, engaging workplace culture that values teamwork and innovation.


• Recognition programmes to celebrate your achievements!

Ready to Make a Difference?

If you are excited about the prospect of helping customers and want to be part of a company that values your contributions, we want to hear from you!

Join us in Towcester, and let's create amazing customer experiences together!

Apply today! Your adventure in customer service starts here!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.