Customer Services Advisor

Wollborg Michelson Personnel Service Inc; Dudley; On-site; GBP 26,000 - 27,000; Full time

Job summary

Dudley College of Technology in the West Midlands is seeking a Customer Services Advisor to join the college customer services team. You will work as part of a proactive team to provide a professional and informative service to all enquirers, users and visitors to the college.

You will be required to work flexibly at college receptions, front of house locations, switchboard and events across college sites and other venues. Closing date: 29th October 2026.

Responsibilities

• You will be part of a proactive team that provides a professional and informative customer service function to all enquirers, users and visitors to the college.
• You will be required to work flexibly at college receptions, other front of house locations, switchboard and events at college sites and other venues.

Job description

£26,033 - £26,812 per annumDudley College of Technology is one of the most successful further education colleges in the UK, providing a wide range of education and training programmes across the West Midlands. With a Large estate centred on the Dudley and Brierley Hill Learning Quarters, it provides inspirational facilities, in which students can access world-leading technology at the forefront of Further Education. Graded ‘Good’ by Ofsted in our most recent inspection in 2023, success rates for learners, across all programmes, are on or significantly above national benchmarks.

Dudley College of Technology, Customer Services Advisor £26,033 - £26,812 per annum Dudley College of Technology is one of the most successful further education colleges in the UK, providing a wide range of education and training programmes across the West Midlands. With a Large estate centred on the Dudley and Brierley Hill Learning Quarters, it provides inspirational facilities, in which students can access world-leading technology at the forefront of Further Education. Graded ‘Good’ by Ofsted in our most recent inspection in 2023, success rates for learners, across all programmes, are on or significantly above national benchmarks. An exciting opportunity has arisen to work within the college customer services team. As a customer service advisor, you will work as part of a proactive team who provide a professional and informative customer service function to all enquirers, users and visitors to the college. You will be required to work flexibly as necessary at college receptions, other front of house locations, switchboard and events at college sites and other venues. Closing date – 29th October 2026 All successful applicants will need to undertake an enhanced disclosure and barring service check and children and adults barred list checks where the applicant will be employed in a regulated activity. Dudley College of Technology is an equal opportunities employer and welcomes applicants from all backgrounds.