Customer Service & Warehouse Ops — Path to Management

Fastenal Europe, Ltd.; Aberdeen City; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

20 Days Holidays

Bank Holiday

Auto-enrolment pension

Monthly bonus after probation

Excellent long-term prospects and 6

International travel and training

Forbes awards

Job summary

Fastenal Europe, Ltd. in Aberdeen is seeking a customer-focused candidate to join the team as a combined customer support and warehouse role. You will handle calls and emails, manage stock and order updates, and contribute to warehouse operations in a growing store.

Excellent progression prospects and in-house training are highlighted, with a monthly bonus after probation and potential for future leadership positions within the company.

Qualifications

• Customer service and warehouse experience preferred.
• Full UK driving licence is required.
• Willingness to progress into managerial or senior roles.

Responsibilities

• Handling incoming calls and emails to identify customer needs and provide updates.
• Purchasing stock, POS operations, and liaising with colleagues to satisfy customers.
• Warehouse duties: picking, packing, receiving, cycle counts, shipping, and general operations. Forklift licence is a plus.

Skills

Customer service

Warehouse operations

Under pressure

Education

Full UK driving licence

Tools

Forklift licence

Job description

Fastenal Europe, Ltd. in Aberdeen is seeking a customer-focused candidate to join the team as a combined customer support and warehouse role. You will handle calls and emails, manage stock and order updates, and contribute to warehouse operations in a growing store.

Excellent progression prospects and in-house training are highlighted, with a monthly bonus after probation and potential for future leadership positions within the company.