Customer Service & Warehouse Ops — Training & Leadership Path

Fastenal Europe; Aberdeen City; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus

20 days holiday

Bank holidays

Pension scheme

Career progression

Travel opportunities

Job summary

Fastenal Europe in Aberdeen is seeking a proactive Customer Services / Warehouse operator to handle calls and emails, assess customer needs, and contribute to stock management. The role includes driving a company van and supporting warehousing tasks, with on-the-job training and clear opportunities for progression.

Starting salary around £27,000 per year with a monthly bonus after probation and a strong track record of internal promotions.

Qualifications

• Experience in customer service and/or warehouse operations.
• Willingness to drive company van; full UK driving licence required.
• Ability to work under pressure and deliver exceptional service.

Responsibilities

• Handle incoming calls and emails, identify customer needs, and provide updates; assist with stock purchases and POS operations; communicate with colleagues.
• Warehouse duties: picking, packing, receiving, cycle counts, shipping, processing goods; forklift licence is a plus and can be obtained on the job.

Skills

Customer service

Warehouse operations

Driving licence

IT skills

Tools

POS

Forklift (bonus)

Job description

Fastenal Europe in Aberdeen is seeking a proactive Customer Services / Warehouse operator to handle calls and emails, assess customer needs, and contribute to stock management. The role includes driving a company van and supporting warehousing tasks, with on-the-job training and clear opportunities for progression.

Starting salary around £27,000 per year with a monthly bonus after probation and a strong track record of internal promotions.