Fulfillment Specialist (m/f/d)

Fastenal Europe; Milton Keynes; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free parking

Monthly bonus after probation

Progression opportunities

International travel

Job summary

Fastenal Europe is seeking a full-time Fulfillment Specialist in Milton Keynes. This entry-level role focuses on sales-driven customer service in a fast-paced environment, with training and prospects for progression into management.

You will support customers from the Milton Keynes branch, handle calls and emails, assist with warehouse tasks, and must hold a Full UK driving licence to drive the company van.

Qualifications

• Entry-level role with strong potential for long-term career progression.
• Must hold a Full UK driving licence (to drive company van).
• Interest in sales and ability to deliver excellent customer service in a fast-paced environment.

Responsibilities

• Handle incoming calls and emails to identify and meet customer needs.
• Replenish industrial vending machines at customer sites and manage stock.
• Warehouse tasks: picking, packing, receiving, cycle counting, and shipping.

Skills

Customer service

Sales

IT skills

Tools

Forklift

POS system

Job description

Salary/Rate: £27000 annum. Excellent in-house training and future prospects. Over 95% are promoted from within.

Location: Milton Keynes

Overview

Working as Full-Time Fulfillment Specialist, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at Unit 1, The IO Centre, Fingle Drive, Stonebridge, Milton Keynes. This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales role in the future. We are looking for approachable, all-rounder supply chain support, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role.

Full UK driving licence would be required as you'd be driving with a company van.

Key Responsibilities Will Include But Are Not Limited To

Customer Services

Handling incoming calls, answering emails, identifying and evaluating customers' needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. Replenishing industrial vending machines on customers sites. IT skills would be advantageous.

Warehouse

Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. Forklift licence would be a big plus but can be obtained on-the-job.

If you have warehouse and/or customer service experience and would like to build your career with a well-established company then this position may be the right fit for you.

Working week

• Monday to Thursday 8:00-5:00pm
• Friday 8:00 - 2:30pm

Package

• Excellent starting salary
• Free parking
• 20 Days Holidays plus 8 Bank Holiday
• Auto-enrolment pension
• Monthly bonus after your probation period
• Excellent long-term prospects and progression opportunities
• International travel and training events.
• We are proud to work and partner with the world's largest companies

About Fastenal

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with approximately 3,200 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.