Hybrid Warehouse & Customer Support Specialist

Fastenal Europe, Ltd.; Stafford; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

20 Days Holidays plus 8 Bank Holiday

Auto-enrolment pension

Monthly bonus after probation period

Excellent long-term prospects and

International travel and training

Job summary

Fastenal Europe, Ltd. in Stafford is seeking a proactive customer support/warehouse operative. You will handle calls and emails, assist with stock, and drive with a company van.

The role offers in-house training, clear progression into managerial or senior sales paths, full-time hours from Monday to Friday, and a competitive starting salary of £27,000 with a probationary bonus. We are looking for approachable, results-driven candidates who thrive under pressure and contribute to a busy, growing

Qualifications

• Experience in customer service or call-center work.
• Able to work in a warehouse environment with accuracy.
• Full UK driving license required (company van).

Responsibilities

• Handle incoming calls and emails, identifying and evaluating customers' needs to deliver satisfaction.
• Warehouse duties: picking, packing, receiving, cycle counts, shipping, and goods processing. Forklift licence would be a big plus but can be obtained on-the-job.

Skills

Customer service

Pressure handling

Communication

Tools

Forklift

Job description

Fastenal Europe, Ltd. in Stafford is seeking a proactive customer support/warehouse operative. You will handle calls and emails, assist with stock, and drive with a company van.

The role offers in-house training, clear progression into managerial or senior sales paths, full-time hours from Monday to Friday, and a competitive starting salary of £27,000 with a probationary bonus. We are looking for approachable, results-driven candidates who thrive under pressure and contribute to a busy, growing