Customer Service Technician

Clancy View All Jobs; South Kesteven; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Van and fuel card

PPE provided

Clancy Xtras

Retail discounts

Cycle to work

Employee Assistance Programme

Job summary

Clancy is seeking a Smart Water Meter Technician to upgrade existing meters to smart meters and connect them to the closest mast. You will also explain how the new meters operate to customers, using the latest tech.

Driving, outdoor work, and strong customer service are essential; no prior experience required as training is provided. We offer a van and fuel card, PPE, Clancy Xtras, employee discounts, cycle-to-work, and an Employee Assistance Programme, plus a competitive salary and benefits.

Responsibilities

• Upgrade existing meters to smart meters and link to the nearest mast.
• Explain how the new smart meters work to customers.

Job description

We are proud to have worked closely with Anglian Water for many years, helping them to supply safe drinking water to 4.3 million people, but as water resources are being squeezed (growing population, lower rainfalls etc.), we're also helping them to take proactive steps, to not only 'love every drop, every day', but to 'save every drop, every day'.

As a Smart Water Meter Technician, you will be upgrading existing meters to one of our new smart meters, so people can see how and when their water is being used.

Since the first meters were installed in 2020, they have helped Anglian Water customers to find and resolve over 100,000 leaks at their properties.

To do this, you will use the latest tech to upgrade and link the new smart meter to the closest mast, then explain to your customer how their new smart meter works!

Can you do it?

If you can drive, are happy working outdoors, are physically fit and have great customer service skills the answer is probably YES - and we would love to hear from you!

We are focused on recruiting colleagues based on their potential. It doesn't matter about previous work experience, as we'll teach you everything you need to know - a great work ethic and a willingness to learn is more important to us.

What do you get in return?

In addition to the salary and benefits, you will be given a van and fuel card and we'll provide you with plenty of training.

• Van and fuel card
• High quality PPE to protect you from the elements
• Clancy Xtras
• Our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas
• Cycle to work scheme
• Employee Assistance Programme

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 22 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

Please Note the hours for this role : (spring/Summer) 8 months - 07:30 - 17:30 and (Autumn/Winter) 4 months - 07:30 - 16:00

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone's growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate. We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.