Customer Service Technician

Clancy; Grantham; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Pension

Healthcare

Holiday allowance 22 days

Clancy Xtras

Employee discounts

Cycle to work

Employee Assistance Programme

Job summary

Clancy in Grantham is looking for a Smart Water Meter Technician to upgrade meters to smart devices, enabling customers to monitor water use.

The role is outdoors, involves customer interaction, and full training is provided; drivers with willingness to learn encouraged.

You will receive a van and fuel card, PPE, and scheduled training with seasonal hours.

Qualifications

• A valid driving licence is required.
• Willingness to learn and a strong work ethic.
• Excellent customer service skills.

Responsibilities

• Upgrade existing meters to smart meters.
• Link meters to the nearest mast and explain operation.
• Work outdoors and wear PPE.

Skills

Driving license

Customer service

Outdoor work

Job description

We Care about the Environment and if you do too, we’ll have a lot in common….

We are proud to have worked closely with Anglian Water for many years, helping them to supply safe drinking water to 4.3 million people, but as water resources are being squeezed (growing population, lower rainfalls etc.), we’re also helping them to take proactive steps, to not only ‘love every drop, every day’, but to ‘save every drop, every day’.

This is where you come in…

As a Smart Water Meter Technician, you will be upgrading existing meters to one of our new smart meters, so people can see how and when their water is being used.

Since the first meters were installed in , they have helped Anglian Water customers to find and resolve over , leaks at their properties.

To do this, you will use the latest tech to upgrade and link the new smart meter to the closest mast, then explain to your customer how their new smart meter works!

Can you do it?

If you can drive, are happy working outdoors, are physically fit and have great customer service skills the answer is probably YES – and we would love to hear from you!

We are focused on recruiting colleagues based on their potential. It doesn’t matter about previous work experience, as we’ll teach you everything you need to know – a great work ethic and a willingness to learn is more important to us.

What do you get in return?

In addition to the salary and benefits, you will be given a van and fuel card and we’ll provide you with plenty of training.

Most activities will be outdoors so you will be provided with high quality PPE to protect you from the elements.

Please Note the hours for this role : (spring/Summer) 8 months - 07:30 – 17:30 and (Autumn/Winter) 4 months – 07:30 – 16:00

Our Company

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

Benefits

In addition to helping you reach your career goals,

• competitive salary
• pension
• healthcare and holiday allowance starting at 22 days per annum
• Clancy Xtras
• employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas
• cycle to work scheme
• Employee Assistance Programme