Plumber

The Clancy Group; Milton Keynes; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Productivity Bonus

Job summary

The Clancy Group is seeking an experienced plumber to join our Anglian Water Developer Services team, covering Northampton and Milton Keynes. You will install, exchange and maintain internal water meters in customers' homes, promote water efficiency and deliver excellent service.

A full UK driving licence and NVQ Level 2 in Plumbing are required, with a productivity bonus on offer.

Qualifications

• NVQ Level 2 in Plumbing (or equivalent).
• Strong customer-facing communication skills.
• Self-motivated, organised and able to work independently.

Responsibilities

• Installing, exchanging and removing internal water meters within customers' properties.
• Relocating existing meters and carrying out minor plumbing repairs.
• Investigating and resolving customer issues relating to meter installations.
• Undertaking water efficiency visits and advising customers on reducing water use.
• Responding to emergency works and customer requirements as needed.
• Ensuring work is completed safely, efficiently and to a high standard.
• Maintaining accurate records and completing all required documentation.
• Complying with health and safety legislation, company procedures and client requirements.

Skills

Plumbing

Customer service

Driving licence

Education

NVQ Level 2 in Plumbing

Job description

We are easy to do business with

That's why we need people like you to help us support our customers

We have an opportunity for an experienced Plumber to join our Anglian Water Developer Services team, supporting the installation and exchange of internal water meters within customers' homes across Northampton & Milton Keynes.

Reporting to one of our Supervisors and Field Performance Managers, you'll be responsible for installing new water meters, exchanging existing meters and replacing older smart meters where required. Alongside this, you'll play an important role in helping customers better understand and manage their water usage, supporting Anglian Water's commitment to improving water efficiency.

This is a customer-facing role where no two days are the same, combining your plumbing expertise with excellent customer service to deliver a positive experience for our customers.

Here are some of the activities you will be involved with...

• Installing, exchanging and removing internal water meters within customers' properties
• Relocating existing meters and carrying out minor plumbing repairs where required
• Investigating and resolving customer issues relating to meter installations
• Undertaking water efficiency visits and providing advice to customers on reducing water consumption
• Responding to emergency works and customer requirements as needed
• Ensuring work is completed safely, efficiently and to a high standard
• Maintaining accurate records and completing all required documentation
• Complying with all relevant health and safety legislation, company procedures and client requirements

We would love to hear from you if...

You are an experienced plumber and hold an NVQ Level 2 in Plumbing (or equivalent qualification, although other relevant qualifications will be considered).

You will be self-motivated, organised and comfortable working independently, managing your own workload and delivering excellent service to customers. Strong communication skills and a customer-focused approach are essential, as you'll be working in customers' homes on a daily basis.

A full UK driving licence is required.

* Productivity Bonus.

Our Company

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone's growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 22 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.

We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.