Customer Service Supervisor

Welcome Break; Brighouse; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

£10 meal allowance on every shift

50% off onsite brands (KFC, BurgerKing

My Welcome Break discounts

Incentive schemes

Clear progression to Store Management

Apprenticeship programmes

Holiday allowance

Cycle to Work scheme

Free onsite parking

Uniform provided

Job summary

Welcome Break is seeking a Customer Service Cleaning Supervisor at Hartshead Moor, Brighouse. Immediate start available with flexible part-time hours. Earn up to £13.69 per hour plus a £10 meal allowance on every shift.

You will welcome customers, oversee cleanliness, safety, and service standards, and lead a small team. You'll be the friendly face on move sites, ensuring seating areas, toilets, and outlets stay clean and inviting.

Qualifications

• Enjoy helping people and delivering friendly, welcoming service.
• Stay calm, organized and positive when busy.
• Willing to learn new skills; full training provided.

Responsibilities

• Welcome customers with a smile and help them quickly and confidently.
• Keep seating areas, back-of-house and outside areas clean and tidy throughout your shift.
• Follow food safety, hygiene and health & safety standards and escalate issues when needed.

Skills

Customer service

People skills

Calm under pressure

Teamwork

Job description

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Hartshead Moor, Brighouse, Wes, United Kingdom, HD6 4JX

Job ID: 129943

Customer Service Cleaning Supervisor
Welcome Break, Hartshead Moor, M62, Jct 25-26, Brighouse, HD6 4JX

Immediate start available | Flexible part‑time hours
Earn up to £13.69 per hour, plus £10 meal allowance on every shift

Over 18's Only

Looking for a role where you can stay busy, meet people, and make someone’s day a little easier?

As a Cleaning Supervisor at Welcome Break, you’ll be the friendly face our customers see first. Whether you’re helping someone find what they need, or keeping the site looking its best, you’ll play a big part in delivering a great experience for our customers on the move.

This role could be a great fit if you:

• Enjoy helping people and delivering friendly, welcoming service
• Can keep calm, organised and positive when it gets busy
• Take pride in keeping things clean, safe and running smoothly
• Like working as part of a supportive team and are happy to learn new skills (full training provided)

What you’ll do:

• Welcome customers with a smile and help them quickly and confidently
• Keep the customer seating areas, back‑of‑house and outside areas clean and tidy throughout your shift (including floors, toilets, bins and outside areas)
• Follow food safety, hygiene and health & safety standards, completing checks and cleaning tasks as trained, and escalating customer issues when needed

What you’ll get as a Customer Service Team Member at Welcome Break:

• £10 meal allowance on every shift
• 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
• My Welcome Break discounts – savings at hundreds of retailers
• Incentive schemes to reward great performance
• Clear progression from Supervisor into Store Management
• Apprenticeship programmes where you can learn and earn at the same time
• Holiday allowance that grows with service
• Cycle to Work scheme
• Free onsite parking
• Uniform provided

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.