Customer Service & Store Operations Assistant

Tesco; Martlesham; On-site; GBP 12,000 - 15,000; Full time

Job summary

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our fast-paced retail team in a busy store. You will be at the heart of daily store operations, delivering friendly service, handling tills, stocking shelves and keeping the store neat and welcoming.

You will support customers with a positive attitude, follow safety procedures, clock in/out accurately, and contribute to a safe, inclusive shopping environment.

Qualifications

• Customer-focused and friendly attitude.
• Willing to work across store areas.
• Able to handle payments at tills with accuracy.
• Comfortable following store policies and safety guidelines.

Responsibilities

• Provide excellent customer service in a fast-paced environment.
• Stock shelves and assist with replenishment throughout the store.
• Process payments at tills and ensure accurate cash handling.
• Support store operations and maintain a clean, welcoming appearance.
• Commit to safety procedures and participate in on-the-job coaching.

Skills

Customer service

Cash handling

Retail experience

Teamwork

Communication

Tools

POS system

Job description

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our fast-paced retail team in a busy store. You will be at the heart of daily store operations, delivering friendly service, handling tills, stocking shelves and keeping the store neat and welcoming.

You will support customers with a positive attitude, follow safety procedures, clock in/out accurately, and contribute to a safe, inclusive shopping environment.