Customer Service & Store Operations Assistant

OneStop; Langport; On-site; GBP 19,000 - 23,000; Full time

Job summary

One Stop, a Tesco subsidiary in Langport, seeks a Customer Service Assistant to join our fast-paced retail team. You will provide excellent service, stock shelves, process payments and help maintain the store’s appearance.

You’ll engage customers, support day-to-day operations, and contribute to a safe, welcoming shopping environment with coaching to improve service. This is an on-site role in a busy store.

Qualifications

• Provides excellent customer service and supports store operations.
• Handles payments accurately and assists with cash handling.
• Maintains shop floor cleanliness and product presentation.

Responsibilities

• Stock shelves and keep aisles tidy and accessible.
• Process payments at tills and assist customers with purchases.
• Contribute to safe and welcoming store environment.
• Assist across store areas as needed (online, replenishment, stock routines).
• Follow training to work safely and comply with policies.
• Engage customers and seek feedback to improve service.

Skills

Customer service

Cash handling

Stock replenishment

Teamwork

Communication

Tools

POS system

Job description

One Stop, a Tesco subsidiary in Langport, seeks a Customer Service Assistant to join our fast-paced retail team. You will provide excellent service, stock shelves, process payments and help maintain the store’s appearance.

You’ll engage customers, support day-to-day operations, and contribute to a safe, welcoming shopping environment with coaching to improve service. This is an on-site role in a busy store.