Customer Service & Scheduling Coordinator

KHR - Recruitment Specialists; England; On-site; GBP 29,000; Full time

Job summary

A leading Repairs and Maintenance business in England is seeking a Customer Service Coordinator to handle customer issues, manage scheduling for contractors, and support project management tasks. The role offers a salary of £28,500 plus bonuses and excellent benefits including healthcare and a pension scheme. Candidates should demonstrate excellent customer service skills, strong organizational abilities, and the capacity to work well under pressure. This full-time role is on-site in Wrotham.

Benefits

25 days holiday plus bank holidays

Pension scheme

Healthcare

Excellent benefits package

Qualifications

• Experience in customer service and administration.
• Confidence and enthusiasm when communicating on the phone.
• Ability to work to tight deadlines and multi-task.

Responsibilities

• Maintain internal CRM and call logging systems.
• Liaise with customers and schedule contractor work.
• Support Project Managers with quotes and orders.

Skills

Excellent customer service

Organisational skills

Administration skills

Excellent telephone manner

Excellent IT skills

Multi-tasking

Team player

Job description

A leading Repairs and Maintenance business in England is seeking a Customer Service Coordinator to handle customer issues, manage scheduling for contractors, and support project management tasks. The role offers a salary of £28,500 plus bonuses and excellent benefits including healthcare and a pension scheme. Candidates should demonstrate excellent customer service skills, strong organizational abilities, and the capacity to work well under pressure. This full-time role is on-site in Wrotham.