Customer Service Scheduler

Confidential; Preston; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Free on-site parking

Job summary

Confidential in Preston is seeking a Customer Service Scheduler to coordinate and manage service delivery schedules in the Energy & Natural Resources sector. This temporary role offers a 3-month duration with weekly pay and immediate start.

You will be responsible for booking appointments, confirming details with customers, and liaising with internal teams to ensure timely service execution. Ideal candidates show strong organisational skills, experience in scheduling or customer service, and

Qualifications

• Experience in scheduling or coordination roles and customer service.
• Excellent written and verbal communication skills.
• Strong organisational and time management abilities.
• Proficiency with scheduling software or tools.
• Customer-focused with attention to detail.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Schedule and manage appointments for customer service operations.
• Communicate with customers to confirm and update bookings.
• Coordinate with internal teams to ensure timely service delivery.
• Maintain accurate records of schedules and customer interactions.
• Respond to scheduling queries and resolve any issues promptly.
• Optimise scheduling to maximise operational efficiency.
• Ensure compliance with company policies and industry standards.
• Provide administrative support to the customer service department as needed.

Job description

As a Customer Service Scheduler you will be responsible for coordinating and managing schedules to ensure the efficient delivery of services within the Energy & Natural Resources sector. This temporary role is based in Preston and requires strong organisational skills and attention to detail.

Client Details

A leader in their field this role will be based in Preston.

Description

• Schedule and manage appointments for customer service operations.
• Communicate with customers to confirm and update bookings.
• Coordinate with internal teams to ensure timely service delivery.
• Maintain accurate records of schedules and customer interactions.
• Respond to scheduling queries and resolve any issues promptly.
• Optimise scheduling to maximise operational efficiency.
• Ensure compliance with company policies and industry standards.
• Provide administrative support to the customer service department as needed.

Profile

• Strong organisational and time management skills.
• Experience in scheduling or coordination roles as well as customer service.
• Excellent communication skills, both written and verbal.
• Proficiency in using scheduling software or tools.
• A customer-focused mindset with attention to detail.
• Ability to work well under pressure and meet deadlines.
• A proactive and solution-oriented approach to problem-solving.

Job Offer

• 3 month temporary opportunity with the possibility of going perm
• Weekly pay
• Free on-site parking
• Immediate start