Customer Service & Sales Support Advisor

Adore Recruitment Ltd; West of England; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Pension scheme

Free parking

Company events

25 days' holiday + Bank Holidays

Job summary

Adore Recruitment Ltd. is recruiting a Customer Service & Sales Support Advisor for an in Avonmouth-based role. The position covers customer service, sales administration, order processing and general office support.

You will handle customer queries, process orders and invoices, set up accounts, support credit checks and assist with accounts receivable in a busy team environment.

Qualifications

• Minimum 12 months' customer service experience essential.
• Experience in customer service, sales support or sales administration.
• Strong communication and organisational skills.
• Good Microsoft Office skills, particularly Excel, Word and Outlook.
• Ability to multitask, meet deadlines and work as part of a team.
• Strong attention to detail and work ethic.

Responsibilities

• Providing excellent customer service to customers, contractors and suppliers
• Processing customer orders, quotes and invoices
• Handling customer, order and stock queries
• Setting up new customer accounts and completing credit checks
• Supporting delivery and haulage queries
• Managing stock returns and credits
• Assisting with accounts receivable, payments and debt chasing
• General administration, data entry and document management

Skills

Customer service

Sales support

Sales administration

Excel

Word

Outlook

Attention to detail

Teamwork

Tools

Excel

Word

Outlook

Job description

Customer Service & Sales Support Advisor

Avonmouth | £28,000 - £35,000 Basic DOE | Permanent

Are you an experienced Customer Service or Sales Support professional looking for your next opportunity?

We are recruiting for a Customer Service & Sales Support Advisor to join an established business in Avonmouth. This is a varied role covering customer service, sales administration, order processing and general office support.

The Role

• Providing excellent customer service to customers, contractors and suppliers
• Processing customer orders, quotes and invoices
• Handling customer, order and stock queries
• Setting up new customer accounts and completing credit checks
• Supporting delivery and haulage queries
• Managing stock returns and credits
• Assisting with accounts receivable, payments and debt chasing
• General administration, data entry and document management

About You

• Minimum 12 months' customer service experience essential
• Experience in customer service, sales support or sales administration
• Strong communication and organisational skills
• Good Microsoft Office skills, particularly Excel, Word and Outlook
• Ability to multitask, meet deadlines and work as part of a team
• Strong attention to detail and work ethic

Experience in any of the following would be advantageous, but is not essential:

• Stock control / stock administration
• Accounts receivable / credit control
• Construction, manufacturing or building products

What's on Offer?

• £28,000 - £35,000 basic salary DOE
• Monday - Friday, 9am - 5pm
• 4pm finish most Fridays
• 25 days' holiday + Bank Holidays
• Pension scheme
• Free parking
• Company events
• Excellent long-term career opportunity