Customer Service Sales Advisor

Jewson; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Sales Advisor to join their team in Cambridge. This role offers a fulfilling work environment with opportunities for career growth. You will engage with customers, providing exceptional service and solutions tailored to their needs. Enjoy competitive benefits, including a retirement savings plan, life assurance, and employee discounts. If you thrive in a collaborative atmosphere and are eager to make a difference, this opportunity is perfect for you. Join a company that values great service and invests in your future.

Benefits

Staff Discount

Life Assurance

Retirement Savings Plan

Employee Discount

Refer a Friend Scheme

Wellbeing Centre

Voluntary Company Benefits

Qualifications

• Passion for delivering great customer service and building trust.
• Ability to proactively seek out solutions for customers.

Responsibilities

• Develop relationships with customers, understanding their needs.
• Process customer orders and keep them updated throughout their journey.
• Maintain stock levels and ensure a clean branch appearance.

Skills

Customer Service

Sales Skills

Communication

Education

High School Diploma

Job description

Jewson Cambridge, England, United Kingdom

Jewson Cambridge, England, United Kingdom

5 days ago Be among the first 25 applicants

Are you based in the Cambridge area? Do you have a passion for working with people?

Jewson a leading building materials distributor in Northern Europe, is on the hunt for an Sales Advisor who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays)

Hours; 0730 – 1700 Monday to Friday and every other Saturday morning 0800-1200

Location; Jewson Cambridge, Mercers Row, Garlic Row Ind Estate, Cambridge

CB5 8HY

Key Responsibilities

• Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
• Dealing with lapsed accounts
• Generating sales with new and existing customers
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
• Keep the branch looking clean and tidy, to make a great first impression on our customers
• Maintain stock levels, carrying out regular stock counts
• Work with colleagues to suggest opportunities for improvement
  
  

What’s in it for you?

• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Employee Discount
• Refer a Friend scheme
• Wellbeing Centre via WorkPerks
• New Reward and Recognition programme – launching soon!
  
  

Required Skills And Experience

First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson.

So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!

About Us

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wholesale Building Materials

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