Customer Sales Advisor

TN United Kingdom; Enfield; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading retailer in the UK as a customer-focused sales associate. You will receive extensive training to enhance your skills and product knowledge while providing excellent service to customers. Enjoy a variety of benefits including discounts, wellness programs, and opportunities for career progression.

Benefits

Store discount, 25% off most products

Employee discount, up to 50% off garage bills

Discounts on groceries, holidays, insurance

Employee wellness programme

Life Assurance

Uniform provided

Cycle to Work scheme

Health Cash Plan

Qualifications

• Experience in delivering great customer service, ideally in retail sales.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Demonstrate and explain products and fitting services.
• Help customers and understand their needs.

Skills

Customer Service

Sales

Proactive Approach

Job description

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About the Role

Ideally, you already have retail sales experience, but if you've worked in another customer-focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

Our Investment in You

We invest heavily in training to give our colleagues skills to develop their careers. Whatever career path you want to follow and whatever pace you want to progress, we have the support to help you make your ambitions a reality, whether in Retail or elsewhere in the Group.

Minimum Requirements

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Rewards and Benefits

We know everyone has different priorities, so we offer a wide range of rewards and benefits. These include:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on groceries, holidays, insurance, restaurants, and more
• Employee wellness programme offering free, confidential support and counselling 24/7
• Trade Price Bike Scheme - buy one bike per year at a significant discount
• Life Assurance
• Uniform provided
• Option to join Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – access up to 30% of your pay early and build a rainy-day fund
• Health Cash Plan for healthcare costs and well-being services

Join Our Growing Business

We’re in an exciting chapter, expanding our motoring services and electric mobility offerings. We’re the UK’s leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business in the UK. Join us and be part of our success story in getting the nation safely back on the move.

Equal Opportunity

If you’re unsure about meeting all criteria, we encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace. We’re an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our one Halfords Family.