Customer Service & Sales Administrator - Quotations & Orders

RETAIND Ltd; Corby; On-site; GBP 28,000 - 30,000; Full time

Job summary

RETAIND Ltd in Corby, Northamptonshire is seeking a Customer Service & Sales Administrator to join its commercial team on a permanent, office-based basis. The role combines customer service, order processing, sales administration and account support, acting as a key contact for customers and preparing quotations.

You will work with internal departments to ensure reliable service, support marketing activities using AI tools, and gain full product and technical training with opportunities to

Qualifications

• Experience in customer service, sales administration or order processing in manufacturing
• Confident and professional communication skills
• Strong organisation and attention to detail

Responsibilities

• Respond to customer enquiries by phone and email
• Provide pricing, quotations, orders and lead times
• Prepare accurate quotations and follow up with customers
• Process sales orders and verify pricing and details
• Maintain customer, pricing and order records
• Support email campaigns and marketing tasks using templates and AI
• Learn to interpret drawings to support quotations

Skills

Customer service

Sales admin

Order processing

Attention to detail

Communication

MS Office

Tools

CAD software

Job description

RETAIND Ltd in Corby, Northamptonshire is seeking a Customer Service & Sales Administrator to join its commercial team on a permanent, office-based basis. The role combines customer service, order processing, sales administration and account support, acting as a key contact for customers and preparing quotations.

You will work with internal departments to ensure reliable service, support marketing activities using AI tools, and gain full product and technical training with opportunities to