Customer Service / Sales Administrator

Midco Print & Packaging Ltd; Blaby; On-site; GBP 18,000 - 23,000; Full time

Job summary

Midco Print & Packaging Ltd in Leicester is seeking a Customer Service / Sales Administrator. The role supports the sales process by handling enquiries, processing orders and preparing quotations.

The successful candidate will liaise with Field Sales Representatives, suppliers and customers in a small, family-run environment. Hours are Monday to Friday, 9am–5pm, offering a highly competitive salary and 25 days holiday.

Qualifications

• Experience in a customer service/sales environment is required.
• Strong administration skills and accuracy are essential.
• Excellent customer service and communication abilities.
• Good telephone manner and clear communication.
• Proficient IT skills and use of standard software.
• Good commercial awareness and attention to detail.

Responsibilities

• Take customer enquiries and turn them into orders.
• Process orders efficiently and accurately.
• Produce quotations for customers.
• Liaise with Field Sales Representatives, Suppliers and Customers.
• Chase suppliers for quotes to progress orders.

Skills

Customer service

Administration

Communication

Telephone manner

IT skills

Commercial awareness

Tools

CRM software

Microsoft Office

Job description

A fantastic opportunity has arisen for a Customer Service / Sales Administrator to join a small, family run business based in Leicester. In return, we offer a highly competitive salary, 25 days holiday.

The Customer Service / Sales Administrator will be responsible for:

• Taking customer enquiries and turning them into orders
• Processing Orders
• Producing quotations for customers
• Liaising with Field Sales Representatives, Suppliers and Customers
• Chasing suppliers for quotes

The successful Customer Service / Sales Administrator will have the following:

• Previous experience working in a customer service / sales environment
• Strong administration skills
• Excellent customer service skills
• Good communication skills and excellent telephone manner
• Excellent IT skills
• Good commercial awareness

The role is system based so it is paramount the successful applicant has excellent attention to detail and good concentration skills.

The hours of work are Monday to Friday, 9am-5pm.

If you are a confident, efficient and motivated individual with a strong administration background then