Enable job alerts via email!

Customer Service Representative - Uncapped Commission (Stockton-on-Tees)

ZipRecruiter

Stockton-on-Tees

Hybrid

GBP 25,000 - 26,000

Full time

19 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

An established industry player is seeking a dynamic Sales Advisor to join their team in Darlington. This role is perfect for individuals who enjoy engaging with others and have a flair for communication. You will be trained to confidently discuss a range of products and services, helping customers enhance their digital lives. With a supportive environment that values flexibility, you can schedule your breaks and even work from home occasionally. This opportunity not only offers a competitive salary with uncapped commission but also a range of perks designed to support your work-life balance and career growth. If you're ready to take the next step in your career, this role is for you!

Benefits

Online GP access
Market leading paid carer’s leave
Equalized family leave
Discounts on EE & BT products
Career development support
Season Ticket Travel Loan
Volunteering days
Optional Private Healthcare
Optional Dental Insurance

Qualifications

  • Confident talker with a knack for building relationships.
  • No hard sales experience required, just a willingness to learn.

Responsibilities

  • Engage with customers over the phone to discuss digital products.
  • Provide tailored solutions to enhance customer experiences.

Skills

Communication Skills
Negotiation Skills
Relationship Building

Job description

Job Description

Where: Darlington
Full time: Permanent
Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

  • A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
  • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
  • Family Leave - Equalised maternity, paternity, and adoption leave gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
  • Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
  • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
  • Volunteering days, so you can give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.