Customer Service Representative - Uncapped Commission

EE; East Boldon; On-site; GBP 25,000 - 26,000; Full time

Job summary

Join a leading telecommunications company as a Sales Advisor in East Boldon, where you will connect with customers and help them choose the right products. Enjoy a competitive salary, flexible working options, and comprehensive training. This role offers a chance to make a meaningful impact in a dynamic environment, with opportunities for career development and great perks.

Benefits

Access to a private GP 24/7

Paid Carer's Leave

Equalised maternity, paternity, and adoption leave

Huge Discounts on EE & BT products

Career Development Support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare and Dental

Qualifications

• No prior sales experience required, but targets achievement is essential.
• Comprehensive training provided for product knowledge.

Responsibilities

• Engage with customers over the phone to assist with product selection.
• Build relationships and understand customer needs.

Skills

Resilience

Adaptability

Motivation

Job description

Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET OR EE North Tyneside - 6 Silver Fox Way, Newcastle upon Tyne NE27 0QJ

Full Time: Permanent

Salary: GBP25,087.00 rising to GBP25,684.00 after 8 months of employment, plus uncapped commission

Start Date: July 2025 onwards

If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE.

At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Gosforth OR North Tyneside Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment.

You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments.

What's in it for you?

• Competitive Salary: Starting at GBP25,087, rising to GBP25,684 after 8 months, plus an uncapped commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you
• Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Support in achieving the career you want without limits.
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career.

What are you waiting for? Find out more and apply at