Customer Service Representative - Uncapped Commission (Barnard Castle)

ZipRecruiter; Barnard Castle; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading company is seeking a Sales Advisor in Darlington. This full-time role offers a competitive salary with opportunities for growth and flexible working arrangements. You'll engage with customers to enhance their digital experiences, supported by a great team culture and comprehensive benefits.

Benefits

Online GP access

Market-leading paid carer’s leave

Equalized family leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Qualifications

• Confident talker with relationship-building skills.
• Ability to discuss products and services with customers.

Responsibilities

• Engage customers over the phone to enhance their digital lives.
• Discuss the right products for customers.

Skills

Communication

Negotiation

Job description

Job Description

Where: Darlington
Full time: Permanent
Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Perhaps you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed as a sales advisor with EE. We’ll provide training on the rest so you’re ready to confidently discuss our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support your success, doing everything we can to ensure you don’t miss appointments or can look after your family in an emergency. This includes scheduling your own breaks, banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave—up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave—equalized maternity, paternity, and adoption leave, offering all parents 18 weeks full pay and 8 weeks half pay within the first year, regardless of how they choose to grow their family.
• Huge discounts on EE & BT products, including your mobile and broadband—saving hundreds of pounds every year.
• Support to carve your own career path. We’re passionate about developing our people and supporting your career ambitions.
• Season Ticket Travel Loan—funds to pay for your travel to and from work upfront, making a difference where it counts.
• Volunteering days to give back to your local community.
• Optional private healthcare and dental coverage to protect you and your family.

Alongside this, we offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?