Customer Service Representative - Uncapped Commission

JR United Kingdom; Middlesbrough; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Service Representative to join their Sales Team in Darlington. This role offers a competitive starting salary with the potential for growth, alongside uncapped commission. You'll engage with customers over the phone, enhancing their digital lives by recommending the right products. With a focus on flexibility, this position allows you to schedule your own breaks and offers support for personal commitments. Join a supportive team culture with tailored training and career development opportunities. Don't miss the chance to make a meaningful impact!

Benefits

Online GP access

Paid carer’s leave

Family leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Erfahrung im Kundenservice und Verkauf ist von Vorteil.
• Fähigkeit, Beziehungen zu Kunden aufzubauen und zu pflegen.

Responsibilities

• Kunden über Telefon beraten und Produkte empfehlen.
• Flexibilität in der Arbeitszeitgestaltung und gelegentliches Home Office.

Skills

Kundenservice

Verkaufskompetenz

Kommunikationsfähigkeiten

Education

High School Diploma

Job description

Customer Service Representative - Uncapped Commission, Middlesbrough

Client: EE

Location: Middlesbrough, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Where: Darlington

Full time: Permanent

Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission

Hourly rate: £12.82 per hour rising to £13.12 at 9 months in role

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave, providing all parents 18 weeks full pay and 8 weeks half pay in the first year, regardless of how they choose to grow their family.
• Huge discounts on EE & BT products including mobile and broadband, saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and will support you in achieving your career goals.
• Season Ticket Travel Loan – Funds to pay for your travel to and from work upfront.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?