Customer Service Representative

Bunge; Newthorpe; Presencial; GBP 24.000 - 32.000; Jornada completa

Descripción de la vacante

Bunge is seeking a Customer Service Representative to join our Commercial Logistics team in a 2-year fixed-term opportunity. You will support internal and external customers, ensuring regulatory compliance and delivering exceptional service while managing accounts, stock and reporting.

This role involves handling invoicing inquiries, stock transfers, reconciliations and CRM updates, with a focus on accuracy and proactive problem-solving in a fast-paced environment.

Formación

• Previous experience in customer service, administration, logistics or supply chain environments
• Exceptional attention to detail and commitment to accuracy
• Strong communication and relationship-building skills
• Intermediate Microsoft Office skills, particularly Excel
• Experience working with reporting, reconciliations or inventory data
• Strong organisational skills with the ability to manage competing priorities
• Proactive problem-solving skills and a customer-focused approach

Responsabilidades

• Manage customer accounts, including account setup, annual reviews and document administration
• Respond to customer inquiries relating to invoicing, stock management, system access and Bunge products
• Process stock transfers, stock swaps, regrades and inventory adjustments
• Complete stock reconciliations and assist with inventory management activities
• Review billing, invoicing and supporting documentation to ensure accuracy and compliance
• Prepare customer, operational and compliance reports for internal and external stakeholders
• Maintain accurate customer records and interactions within the CRM system
• Provide support and coverage across the Commercial Relations and Supply Chain teams as required

Conocimientos

Customer service

Administration

Logistics

Excel

Communication

Problem solving

Herramientas

CRM system

Excel

Descripción del empleo

• 2-year fixedterm opportunity with a global agribusinessleader
• Play a keyrole in supporting customers and managing grain inventoryacross Australia's supply chain

About the role

Bunge isseeking a detail-oriented and customer-focused Customer ServiceRepresentativeto join our Commercial Logisticsteam.

Reportingto the Manager Customer Service, you will provide support to bothinternal and external customers, ensuring regulatory compliancewhile delivering exceptional service. You'll be responsible foraccount administration, stock management, reporting and complianceactivities that support the efficient movement of grain through oursupply chain.

This isan excellent opportunity for someone who enjoys buildingrelationships, solving problems and working in a fast-pacedoperational environment.

Key responsibilities

• Manage customeraccounts, including account setup, annual reviews and documentadministration
• Respond to customerenquiries relating to invoicing, stock management, systemaccess and Bunge products
• Process stocktransfers, stock swaps, regrades and inventoryadjustments
• Complete stockreconciliations and assist with inventory managementactivities
• Review billing,invoicing and supporting documentation to ensure accuracy andcompliance
• Prepare customer,operational and compliance reports for internal and externalstakeholders
• Maintain accuratecustomer records and interactions within the CRMsystem
• Provide support andcoverage across the Commercial Relations and Supply Chain teamsas required

About you

• Previous experiencein customer service, administration, logistics or supply chainenvironments
• Exceptionalattention to detail and commitment to accuracy
• Strong communicationand relationship-building skills
• IntermediateMicrosoft Office skills, particularly Excel
• Experience workingwith reporting, reconciliations or inventory data
• Strongorganisational skills with the ability to manage competingpriorities
• Proactiveproblem-solving skills and a customer-focusedapproach

About us

Bungeconnects farmers to consumers to deliver essential food, feed andfuel to the world.

Throughour dynamic supply chain, we can move commodities efficiently fromwhere there is surplus to where they are needed. In Australia, weoperate around 60 storage and handling sites and seven portterminals across southern Western Australia, South Australia andwestern Victoria, two import sites in Victoria and New South Wales,and are one of the largest buyers and exporters of agriculturalcommodities including cereals, oilseeds, pulses andcotton.

Byjoining Bunge, you will enjoy a varied and interesting career andmake a difference to local farmers and the communities we operatein.

Inmid-2025, Bunge and Viterra combined, creating a premieragribusiness solutions with around 34,000 employeesglobally.

When youjoin Bunge, you’re not just starting a new job – you’re building arewarding career with a global leader. We offer a supportive workculture that values respect, teamwork, and development. As part ofthe Bunge family, you’ll also enjoy a range of benefits,including:

• Training anddevelopment opportunities, including access to LinkedInLearning, Bunge workshops, and mentorship programs to supportcontinuous learning and career growth
• Employee assistanceprogram – access to confidential and free support
• Rigorous safetypractices
• Asupportive environment which prioritises respect andteamwork.