Customer Service Representative

Michael Page; Hull and East Yorkshire; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Free parking

Progression and development

Job summary

Michael Page partnered with a reputable Hull-based construction company to recruit a Customer Service Representative on a permanent basis. The role focuses on handling enquiries, quotations, orders and system processing while building strong customer relationships in a high-volume environment.

Ideal candidates will have timber/construction experience and experience in sales order processing, with strong communication and organisational skills.

Qualifications

• Timber/construction experience desirable.
• Experience in a sales order processing role.
• Strong communication and relationship-building skills.
• Keen eye for detail and good organisational skills.
• Able to work in a targeted, busy high-volume environment.
• Excellent team player.

Responsibilities

• Be the first point of contact for enquiries, provide quotations, take orders and input into the system.
• Work in a busy high-volume environment, collaborating to grow accounts and identify opportunities.
• Rebuild connections with lapsed customers and identify accounts for growth and value.
• Support with administrative tasks, organize systems and files, and maintain attention to detail.

Skills

Timber construction experience

Sales order processing

Strong communication

Attention to detail

Teamwork

Organisational skills

Job description

Michael Page have just partnered with a reputable construction company in Hull to recruit for a Customer Service Representative to join their team on a permanent basis.

This would be an excellent opportunity to join the business they have some exciting plans coming up and would like someone experienced ideally within construction to come in and help grow the team further.

Michael Page have just partnered with a reputable construction company in Hull to recruit for a Customer Service Representative to join their team on a permanent basis.

This would be an excellent opportunity to join the business they have some exciting plans coming up and would like someone experienced ideally within construction to come in and help grow the team further.

Description

As a Customer Service Representative you will be the first point of contact for any enquiries coming into the business will be providing quotations taking orders and processing onto the system building excellent relationships and ensuring each customer has an excellent experience.

You will be working in a busy high volume environment working closely with other members of the organisation helping grow accounts and seek opportunity for further business development.

The role will be involved with re building connections with any lapsed customers and identifying accounts where further growth and value can be added.

Will be supporting with a range of administrative tasks organising systems and files ensuring a keen eye for detail.

Profile

• Previous timber and construction experience would be desirable
• Experience of working within a sales order processing role
• Strong communication skills and able to build good working relationshipsA keen eye for detail with good organisation skills
• Able to work in a targeted busy high volume environment
• An excellent team player

Job Offer

• Salary of up to £34000 dependent on experience
• reputable organisation within the construction sector
• easily accessible location in Hull
• good benefits package
• free parking
• no shift patterns or weekends
• progression and development opportunities
• exciting time to join the business
• great team and culture
• immediate interviews being held