Customer Service Representative

JR United Kingdom; Chelmsford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company is seeking a Customer Service Representative in Chelmsford. The ideal candidate enjoys engaging with customers and resolving issues proactively. Key responsibilities include communication via various channels, answering product inquiries, and collaborating with internal teams. This role requires relevant experience, excellent communication abilities, and strong organizational skills.

Qualifications

• 1 - 3 years of relevant work experience.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers about products, pricing, and availability.
• Work with internal departments to meet customer needs.
• Data entry in various platforms.

Skills

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Organizational skills

Prioritization

Job description

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Customer Service Representative, chelmsford

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Client:

Morgan McKinley

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work