admin

Manpower Group (UK); United Kingdom; Remote; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Free on-site parking

28 days holiday

Job summary

Manpower Group (UK) is seeking a Customer Service Administrator for a 12-month maternity cover. The role involves handling customer inquiries by phone and email, updating records in computer systems, and delivering professional customer support in a fast-paced office.

The ideal candidate will have excellent telephone manners, good typing and IT skills, and strong organisational abilities. The position offers a Monday-Thursday 7:00am–4:30pm and Friday 7:00am–12:45pm schedule, plus on-site parking

Qualifications

• Excellent telephone manner and communication skills.
• Good typing and computer skills.
• Strong organisational abilities.
• A positive, flexible attitude and willingness to learn.
• Ability to work well as part of a team.
• A strong work ethic and reliable approach to work.

Responsibilities

• Handling customer service enquiries via telephone and email
• Working with computer systems and accurately updating records
• Providing excellent customer support and maintaining professional communication
• Responding to general customer queries, reviews, and company-related enquiries
• Managing your workload effectively and staying organised
• Working closely within a small team of two
• Learning new processes and adapting to changing situations as required

Skills

Telephone etiquette

Typing speed

Organisation

Flexibility

Team player

Work ethic

Job description

Customer Service Administrator (12 Month Maternity Cover)

We are currently recruiting for a 12-month maternity cover position within a busy Customer Service Department. This is an excellent opportunity for someone with strong communication and administration skills who enjoys working in a fast-paced office environment.

Key Responsibilities:

• Handling customer service enquiries via telephone and email
• Working with computer systems and accurately updating records
• Providing excellent customer support and maintaining professional communication
• Responding to general customer queries, reviews, and company-related enquiries
• Managing your workload effectively and staying organised
• Working closely within a small team of two
• Learning new processes and adapting to changing situations as required

What We're Looking For:

• Excellent telephone manner and communication skills
• Good typing and computer skills
• Strong organisational abilities
• A positive, flexible attitude and willingness to learn
• Ability to work well as part of a team
• A strong work ethic and reliable approach to work

Salary:

£26,000 - £27,000 per annum depending on experience.

Working Hours:

• Monday to Thursday: 7:00am - 4:30pm
• Friday: 7:00am - 12:45pm

Benefits:

• Free on-site parking
• 28 days holiday