Customer Service - 20 hours per week

Construction; Hook; Hybrid; GBP 11,000 - 16,000; Part time

Job summary

Office Angels is recruiting for a part-time Customer Service / Admin role (20 hours) based in Hook. The position is a maternity cover (1 year FTC) with Monday to Friday, 11:00–14:00 shifts. As a sales advisor, you will be the first contact for potential customers, showcasing our technology solutions and services.

You will build relationships, tailor solutions, and support the sales team to hit targets. The ideal candidate has proven experience in sales or customer service, strong technical

Qualifications

• Experience in a sales or customer service role.
• Strong communication and interpersonal skills.
• Technical aptitude to understand products and services.

Responsibilities

• Engage with potential customers to understand requirements and present tailored utility solutions.
• Provide accurate information about products and services to enhance knowledge and confidence.
• Collaborate with the sales team to develop strategies and achieve targets.
• Maintain a positive, energetic approach to customer interactions for a memorable experience.
• Keep up-to-date with industry trends and competitor offerings to provide informed recommendations.

Skills

Customer service

Sales

Communication

Job description

Customer Service / Admin - 20 hours 11- 2 Monday - Friday

Maternity Cover 1 year FTC

Location ; Hook

Role Overview:

As a sales advisor you will be the first point of contact for potential customers, showcasing the organisation's innovative products and services. Your enthusiasm for technology and exceptional communication skills will help you build strong relationships with clients, ensuring their needs are met with tailored solutions.

Key Responsibilities:

• Engage with potential customers to understand their requirements and present tailored utility solutions.
• Provide accurate information about products and services to enhance customer knowledge and confidence.
• Collaborate with the sales team to develop effective strategies and achieve sales targets.
• Maintain a positive and energetic approach to customer interactions, ensuring a memorable experience.
• Keep up-to-date with industry trends and competitor offerings to provide informed recommendations.

Ideal Candidate Profile:

• Proven experience in a sales or customer service role, preferably within the utilities or technology sector.
• Strong technical acumen and the ability to grasp complex concepts quickly.
• Excellent communication skills with a knack for building rapport with clients.
• A proactive and enthusiastic approach to problem-solving and sales.
• Ability to work independently and as part of a team, demonstrating flexibility in a dynamic environment.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.