Customer Service & Parts Advisor | Growth & Progress

hireful; West of England; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

up to 33 days’ holiday

excellent training and development

genuine career progression

life assurance

pension

employee discounts

wellbeing support

quirky perks

Job summary

Hireful is seeking a proactive customer-focused Parts/Customer Service Advisor in Bristol. You will manage orders by phone and email, source products across a nationwide branch network, and prepare quotations to support sales alongside a growing national business.

The role emphasizes organisation, responsiveness, and a commercial mindset, with experience in parts, procurement or customer service considered advantageous and strong Excel/email skills required.

Qualifications

• Experience in parts, procurement or customer service is advantageous.
• Good Excel and email skills.
• Organised, responsive and commercially aware.

Responsibilities

• Manage orders by phone and email.
• Identify customer requirements.
• Source products across nationwide branch network.
• Prepare quotations.
• Process orders accurately.
• Resolve issues and keep customers informed at every step.

Skills

Customer service

Attention to detail

Communication skills

Excel

Email skills

Organised

Job description

Hireful is seeking a proactive customer-focused Parts/Customer Service Advisor in Bristol. You will manage orders by phone and email, source products across a nationwide branch network, and prepare quotations to support sales alongside a growing national business.

The role emphasizes organisation, responsiveness, and a commercial mindset, with experience in parts, procurement or customer service considered advantageous and strong Excel/email skills required.