Customer Service & Order Fulfillment Specialist

Adecco (Portugal); Manchester; Hybrid; GBP 23,000 - 29,000; Full time

Job summary

Adecco Portugal is hiring a Customer Service & Order Processing Administrator for the Irlam office. This varied role combines customer service, order processing and general administration, supporting customers from enquiry through to order completion.

The successful candidate will be organised, proactive and customer-focused, with strong written communication and attention to detail. The role is permanent, office-based with one hybrid day after probation, salary 26,000 GBP.

Qualifications

• Experience in administration, customer service, order processing or a similar role.
• Strong written communication skills.
• Excellent attention to detail and organisational ability.
• Confidence using Microsoft Office and learning new systems.

Responsibilities

• Respond to customer enquiries via email, online chat and occasionally telephone.
• Assist with product, order and delivery queries.
• Deliver friendly, professional and efficient customer support.
• Process customer orders accurately and verify details before completion.
• Provide general administrative support and maintain accurate records.

Skills

Strong written communication

Attention to detail

Microsoft Office proficiency

Multitasking

Learning new systems

Tools

Microsoft Office

Job description

Adecco Portugal is hiring a Customer Service & Order Processing Administrator for the Irlam office. This varied role combines customer service, order processing and general administration, supporting customers from enquiry through to order completion.

The successful candidate will be organised, proactive and customer-focused, with strong written communication and attention to detail. The role is permanent, office-based with one hybrid day after probation, salary 26,000 GBP.