Customer Service & Order Coordinator

Bayman Atkinson Smythe; Manchester; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

20 days holiday + Bank Holidays

Company pension

Newly refurbished offices

Friendly team environment

Relocation to Bredbury

Transport essential (own)

Monday to Friday 8:30am–5:00pm

Job summary

Bayman Atkinson Smythe is recruiting for a Customer Service Advisor / Sales Administrator to join their busy team in Greater Manchester. You will handle customer and supplier enquiries, process orders and quotations, and maintain CRM records to ensure a first-class service.

The role requires 2+ years in customer service or sales administration, strong organisational skills and proficiency in Microsoft Office. A proactive approach and excellent communication are essential.

Qualifications

• 2+ years' experience in customer service or sales administration.
• Experience in manufacturing or logistics is a bonus.
• Strong communication and attention to detail required.

Responsibilities

• Handle customer and supplier enquiries by phone and email.
• Process orders, quotations and sales enquiries.
• Maintain CRM records and documentation.
• Coordinate with Production and internal teams on order progress.
• Support meetings, visits and general admin tasks.

Skills

Customer service

Sales administration

CRM experience

Excel

Organisational skills

Job description

Bayman Atkinson Smythe is recruiting for a Customer Service Advisor / Sales Administrator to join their busy team in Greater Manchester. You will handle customer and supplier enquiries, process orders and quotations, and maintain CRM records to ensure a first-class service.

The role requires 2+ years in customer service or sales administration, strong organisational skills and proficiency in Microsoft Office. A proactive approach and excellent communication are essential.