Customer Service & Operations Coordinator

Hunter Savage; Warrenpoint; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

36 days annual leave

4% pension

Mon-Fri schedule

Job summary

Hunter Savage on behalf of a well-established manufacturing client near Newry is hiring a Customer Service Coordinator on a permanent, full-time basis (Mon-Fri, with a 1pm Friday finish). The role supports key customer accounts and coordinates orders, forecasts and stock to deliver cost-effective service.

The successful candidate will work with internal departments to maintain high service standards and support new product developments from concept to order.

Qualifications

• At least 1 year’s experience in a manufacturing environment within an account management/coordination role.
• Strong customer service and interpersonal skills with ability to prioritise workloads.
• Confident communicator at all levels and proficient with MS Office.

Responsibilities

• Manage a portfolio of customer accounts within the department.
• Coordinate ordering, delivery and stock management of components.
• Review customer forecasts to ensure demand is met efficiently.
• Support new product developments from concept through to order stage.
• Communicate with customers to maintain high service standards.
• Liaise with internal teams including Sales, Technical, and Finance.
• Handle project work, complaints, and invoice queries as required.

Skills

Account coordination

Customer service

Interpersonal skills

IT skills

Communications

Tools

SAP

MS Office

CRM systems

Job description

Hunter Savage on behalf of a well-established manufacturing client near Newry is hiring a Customer Service Coordinator on a permanent, full-time basis (Mon-Fri, with a 1pm Friday finish). The role supports key customer accounts and coordinates orders, forecasts and stock to deliver cost-effective service.

The successful candidate will work with internal departments to maintain high service standards and support new product developments from concept to order.